DogBoy's Dog Ranch - Dog Boarding & Training in Austin, TX
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Card Color Policy
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Kennel Card Color Policy

What do the card colors mean?

All dogs that come to DogBoy’s Dog Ranch are evaluated at their first visit to determine their compatibility with other dogs. Upon arrival, they are assigned a yellow card so we know they are new and are in need of an evaluation.

Once evaluated, each dog is assigned a card color to assist with the playgroup-building process. The card color assignment is a generalization of overall dog behavior and there are exceptions.

  • Yellow Card - Given to daycare and boarding dogs that are new to DogBoy's and are being evaluated during their first visit.
  • Green Card - Given to dogs that are great in playgroup with most other dogs, and adapt well to our high energy environment.
  • Orange Card - Given to dogs that may require a little bit more management while in our care (in regards to human or dog issues). Orange card dogs can usually still be placed in playgroup, but these groups may have fewer dogs.
  • Red Card - Given to dogs that our staff doesn’t trust unsupervised with other dogs in playgroup. Assignments include, but are not limited to, fence fighting, barrier biting, overt bullying of other dogs, and displays of aggression towards dogs and/or humans. Each red card dog requires extra attention and/or caution above and beyond the amount already given to the other dogs that board with us.

Although orange and red card dogs are still allowed plenty of time outside and are given extra people time to account for any missed playtime opportunities with other dogs, our staff availability as well as playgroup areas are limited. This problem grows exponentially as the number of dogs on the property increases. In our efforts to maintain DogBoy's as a safe and happy place for all our visitors (and to ensure our employees’ sanity), we must limit the amount of yellow, orange and red card dogs who board with us.

Our staff has the responsibility to keep certain dogs out of playgroup, whether it is due to aggression issues or the dog's best interest. Playgroup is a privilege, and any dog may be let out alone for any reason. Furthermore, playgroup is not always appropriate for every dog, and if it is determined that a dog is not a good fit for DogBoy’s, we have the right to refuse service in the future.

Please understand that unless we explain otherwise, having a dog that is categorized with an orange or red card does not mean that you will not be allowed to board with us. It only means that boarding with us may be more difficult during busy times. In some cases, training or a change in diet may improve the behaviors we are seeing. In other cases, it may be that the behaviors that cause this orange or red card assignment could be exacerbated by continuing to board with us. If you are at all concerned, or would like to support us in our efforts to do what is best for your dog, we encourage discussion about your specific situation at any time.

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Dog Boarding and dog training in Austin, TX DogBoy's Dog Ranch
2615 Crystal Bend Dr., Pflugerville, TX 78660
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