Payment in full is due when you sign up for a class.
Most classes require a minimum of 4 dogs for class to take place. In the event that you are signed up for a class with fewer than the minimum required dogs, class may be delayed or cancelled. If DogBoy’s cancels the class, your payment will be refunded.
In the event you need to cancel, your payment is transferable until 72 hours before your first scheduled class. Within 72 hours of class, your payment is non-refundable and non-transferable. If DogBoy’s cancels a class you will be refunded the entire amount or you may choose to transfer your money to another DogBoy’s class or service.
We understand circumstances happen that cause you to miss a session. We may be able to arrange your attendance in another class, or you may schedule a make-up appointment with your trainer for $35. Please note that attendance is mandatory for the first session of Foundations Class and cannot be made up at another time.
For Basics Class, it has been our experience that housemates do better when attending separate classes. For advanced classes, requests for housemates taking classes together will be considered on a case-by-case basis.
Because of inclement weather, we sometimes have to cancel class. If a session is cancelled, trainers will contact you approximately two hours before the class and an additional session will be added.
View our Private Dog Training Classes
View our Dog Wellness Seminars & Workshops